Privacy Policy

Last updated: 11 September 2026

1. Information We Collect

We collect personal information when you:

  • Make a booking on our website
  • Create an account
  • Subscribe to our newsletter
  • Contact us via our contact form
  • Interact with our website (cookies, analytics)

Information collected may include your name, email address, phone number, postal address, and child's name and age for booking purposes.

2. How We Use Your Information

  • To process and manage your bookings
  • To send booking confirmations and reminders
  • To communicate with you about your booking
  • To send marketing communications (with your consent)
  • To improve our website and services
  • To comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Payment processors for processing payments
  • Email service providers for sending communications
  • Law enforcement when required by law

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including encrypted data transmission (SSL), secure server infrastructure, and access controls.

5. Your Rights

You have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner

6. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic. You can control cookie settings through your browser preferences.

7. Children's Privacy

We collect only the minimum information necessary about children (name and age) for booking purposes. We do not collect information directly from children under 13.

8. Contact Us

For privacy-related inquiries, contact us at bouncepartyvenue@gmail.com